Cancellation Policy

**Rainy Day Cancellation:**

We plan to ride rain or shine. In the event we cancel a ride due to conditions we feel are unsafe for our trails, the ride will be rescheduled, or a refund will be issued. Please be aware that cancellation notice may be made the morning of your ride. Booking fee will not be refunded.

**No Shows:**

No refund will be issued. This includes missing your ride due to being late and we were unable to hold the ride for you. Booking fee will not be refunded.

**Rescheduling/Cancellation:**

All requests to reschedule must be made at least 48 hours prior to your scheduled ride time. We will do our best to meet the request. All cancellations must be made 48 hours prior to your scheduled ride time with good reason for a refund to be given. Booking fee will not be refunded.